Receiving merchandise at your home via FedEx is a convenient way to get what you need fast and hassle-free, but coming home to a door tag for a missed delivery can be inconvenient. Unless you never leave your house, be prepared for the possibility of missing an anticipated parcel. There are a few ways to let FedEx know what to do with your goods in the event you're not home to sign for your package. However, a signature requirement may prohibit the company from leaving a package at your door, even if you want it to.
Reasons Not To Leave It
Certain circumstances prohibit FedEx from leaving a package at your door, despite your preference or request for it. These include a signature requirement made by the sender of your package, money due at delivery, dangerous items in the parcel, or other specific security reasons or restrictions. You may not have control and it may be all-around safer to pick up the parcel if any of these reasons apply to your package delivery.
Deliver Without Signature Service
If you know the sender, you can tell him or her to select the "Deliver without Signature" option when sending the package. You cannot authorize this type of release; only the sender can do it. If chosen by the sender, the driver will letterbox your delivery or leave it with a neighbor or in a a discreet place out of sight. You won't need to sign.
Read More: Alternatives FedEx Signature Release
Signing the Door Tag
If you miss the first delivery, you don't usually need to arrange for a second delivery. FedEx will attempt to re-deliver your package the next business day. The driver will leave you a door tag letting you know whether she’ll try again or if this was the last delivery attempt. What happens next depends on how the sender sent the item. If the sender requires a signature but does not require you to be physically present to accept the package, then you can simply sign the door tag. This gives FedEx permission to leave the package at your address. If the sender does require you to be present, then you will have to arrange to pick up the package from the address shown on the door tag.
Sign Up for FedEx Delivery Manager
Individuals and small businesses can avoid missed deliveries well in advance of scheduled drop offs by signing up for the FedEx Delivery Manager service. This service allows you to customize your delivery options and track delivery status so you know what to expect and when. It allows you to schedule the date and time of delivery – or a combination of day and time – and gives you status updates through either the web-based portal or the mobile app. You do not need to download the mobile app to use the service.
Signing up is free as are most of the Delivery Manager services. But certain requests come with at least a $5 fee, such as requesting delivery to another U.S. address and requesting delivery for a particular date or time. The exact amount of the fee is based on location and the system will tell you the fee at the time you request or schedule delivery.
For example, rerouting your package to a more convenient address where you or someone else can sign for it starts at $5 per package. Rerouting can range anywhere from $13 to $30 per package if FedEx must send it more than 150 miles away from the original delivery address.
You can request where and when FedEx leaves a package via the company's Delivery Manager web-based service. With the FedEx Delivery Manager, you can sign for packages online, request to hold packages at a more convenient location, provide delivery instructions, request a vacation hold and receive alerts when packages are delivered to you.
Karina C. Hernandez is a licensed real estate agent since 2004 in San Diego. She has written legal articles pertaining to housing and real estate for multiple internet channels over the past 10 years. She has a B.A. in English from UCLA.