How to Use the Citizen's Advice Bureau. If you need information on how to resolve your disputes regarding your money, your health or other legal issues, you can receive free, confidential and reliable information from your Citizen's Advice Bureau.
Getting the help you need:
Use the website located in the resources section to help you locate a bureau near you. Some of the information you need is accessible from the website itself, however, the website itself is not designed to answer your inquiries.
Getting advice is easy and is accessible to any one who needs information. The advice bureau does not discriminate based on age, race, culture, sexual orientation or gender. On the website provided in the resources section, click on the "Find your local CAB" (Citizen's Advice Bureau) link to find an office near you. Sometimes, it does help to go and speak with someone who can hear about your situation and provide advice. It is important to note that the advice provided is simply that; advice. The CAB won't tell you what to do, but will offer advice on what your options are.
The CAB will hear your case, listen to your story and the facts surrounding your story and offer you what could be potential outcomes.
Depending on your situation, the type of help you require may need third parties or other legal bodies to get involved. For example, if your case involves a relative who would like to apply for refugee status because of civil war in his/her country, you will need to enlist the help of an immigration lawyer.
It really is best to determine what type of assistance you need with the help of the CAB and proceed from there.