Obtain the necessary information. You will need a letter or signed document from a doctor, hospital, or medical clinic that expresses the existence of a medical emergency. The document must include the contact information for the doctor or facility.
Send the documentation to the NVC. The NVC’s website states that e-mail is the best way to communicate. Send an email to NVCINQUIRY@state.gov and put your case number in the subject line. In the email, be sure to also include your name and date of birth and attach the medical documentation you obtained.
Wait to hear from the NVC. You can use the same NVCINQUIRY@state.gov email to inquire about your case, or you can use an automated phone system (603-334-0700).