A green card is needed in order for a person to become a permanent resident of the United States. This authorizes him to be able to work and live legally within the country for a predetermined amount of time. After that, the person will need to renew the card or he will need to apply for a citizenship. There are different ways to apply for a green card, such as employment, asylum/refugee status or family sponsorship. Since this procedure takes a long time, you can follow up on the application process of the green card.
Call the "U.S. Citizenship and Immigration Services" customer service number at 1-800-375-5283. Use the automated menu system to reach the person in charge of pending cases. Listen carefully and follow the different menus, as there are numerous other reasons why people call in. Follow the prompts and execute the commands, so that the person answering the phone is most likely to know an answer to your questions. Unless the application process has taken a longer than normal processing time, customer service will not research the status of the case.
Browse over to the "My Case Status" on the "U.S. Citizenship and Immigration Services" website. Input your case number and follow up on the status. The computer will feed the latest information that it has on your green card application process. As the updating of the case is limited to the workers of the Immigration Service, this might not be the most reliable way to find out if anything went wrong.
Locate an immigration bureau that services your area. If one is not in your town, it is best to call the ones in the larger cities near you and ask which one your town falls under. Find out the working hours along with the address and head over to the office as soon as it opens to avoid a long waiting period. The immigration bureau works similarly to a Department of Motor Vehicle office; unless you get there first, it might be hours before your number comes up. When you get to the worker at the window, inquire about your case. Bring all of the papers relevant to your green card application.