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Lyle Burwell has been writing professionally since 1978. His “Call Centers in the New Millennium” (ICM Global Intelligence (1999)) was the most checked out volume in the AT&T corporate library in 2000. His areas of expertise include business strategy and telecommunications. He has a diploma in broadcasting from Algonquin College.
Legal Beagle is a keen, astute resource for legal explanations. Take control, understand your rights, and become a legal beagle.
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